4.1 Instructions on withdrawal
Right of withdrawal
You have the right to withdraw from this contract within thirty (30) days without giving any reasons. The withdrawal period will expire after thirty (30) days from the day on which you take, or a third party indicated by you (other than the carrier) takes physical possession of the goods.
To exercise the right of withdrawal, you must inform us (Silhouette International Schmied AG, Ellbognerstraße 24, 4020 Linz, Austria, email@example.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached withdrawal form, but it is not obligatory. You also have the option to fill in the withdrawal form on or send us an unequivocal withdrawal statement electronically via our website https://media.silhouette.com/TC/SIL/Widerruf_EN.pdf. In case you choose this option we will send you a confirmation of the receipt of your withdrawal statement without delay (e.g. example via e-mail).
To meet the withdrawal deadline, it is sufficient for you to send your unequivocal withdrawal statement before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen (14) days from the day on which we have received your withdrawal statement. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us or PVS ZMD GmbH, Schleißheimer Straße 93a, 85748 Garching near Munich, Germany, without undue delay and in any event not later than fourteen (14) days from the day on which you send us your withdrawal statement. The deadline is met if you send back the goods before the period of fourteen (14) days has expired. We will bear the cost of returning the goods. You are only liable for any diminished value of the goods resulting from your handling of the goods in another way than necessary to examine the nature, characteristics and functioning of the goods.
Template withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
To Silhouette International Schmied AG, Ellbognerstraße 24, 4020 Linz, Austria, firstname.lastname@example.org:
I/We (+) hereby give notice that I/We (+) withdraw from my/our (+) contract of sale
of the following goods (+)/for the provision of the following service (+),
Ordered on (+)/received on (+),
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
(+) Delete as appropriate.
4.2 Without prejudice to your statutory rights, we shall provide you with free return labels. You can hand your return delivery over to a parcel store of the respective supplier in Germany.